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Portfolio loan servicing with a clear view of every active loan

Provident services lender portfolios with account setup, loan-by-loan review, payment processing, lender reports, and borrower support.

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Who this is for

Keep every loan, payment, and document organized.

Provident sets up each loan separately and gives approved lenders one portal for loan information, payment status, and documents.

Portfolio owners who need current loan, balance, payment, and delinquency information

Existing portfolios moving from another servicer

Lenders who want borrower support handled by the servicing company

What Provident handles.

Provident keeps payments, reporting, documents, and support connected to the serviced loan.

Portfolio and loan details

Approved lenders can review portfolio totals and open individual loans for payment, balance, maturity, and status information.

Servicing transfers

Provident reviews transferred loan records and gives borrowers updated payment and account instructions after setup is complete.

Borrower and lender support

Provident answers servicing questions after verifying the borrower or lender account.

How servicing begins.

  1. 01

    Approve the lender account

    Complete lender onboarding before submitting new or transferred loans.

  2. 02

    Submit loans one at a time

    Provident reviews the borrower information, loan terms, payment history, and required documents for each loan.

  3. 03

    Service the active portfolio

    Lenders can review active loans while Provident handles payments, disbursements, and borrower support.

Compare loan servicing options.

Choose the page that best matches the type of loan you need serviced.

Core servicingPrivate loan servicingPayment handling, reporting, and borrower support for private lenders, note owners, and portfolios.Seller financeSeller-financed loan servicingPayment processing, lender disbursements, reporting, and borrower support for owner-financed notes.Layered filesWrap loan servicingReview of the wrap, underlying obligation, and required addenda before servicing begins.TransferServicing transferMove an existing loan to Provident with clear payment and account instructions.