Lender portal
Approved lenders can review active loans, payment status, balances, check-register entries, and available documents after signing in.
Account information
Review current loan information, payment records, and documents without requesting each item by email.
The lender portal lists the current information available for each active loan.
Loan number, borrower, and property address
Ownership, note rate, regular payment, and principal balance
Next payment, maturity date, term left, and days late
Lenders can review payment records and documents without requesting each item by email.
Interest paid-to date and next-payment information
Check-register entries for the selected lender account
Statements, deposit notices, and other available documents
Provident verifies the account before discussing private loan information.
Contact form and phone support
Account verification before private details are shared
Staff follow-up when a request needs more research
Lender onboarding
Start lender setup, or contact Provident with questions about the information available to approved lender accounts.
Review loan servicing, lender onboarding, account information, support, or contact options.