Private loan servicing for lenders and portfolio owners
Provident sets up lender accounts, boards private loans, processes payments, sends lender disbursements, provides reports, and supports borrowers.
Who this is for
One servicer for payments, records, reporting, and borrower questions.
Each loan is set up with its documents and payment terms before servicing begins. Lenders can then review loan information, payments, and documents through the lender portal.
Private lenders, note sellers, portfolio owners, and funds that need a third-party loan servicer
Loans that require recurring payment processing and lender disbursements
Lenders and borrowers who need secure account access and direct support
What Provident handles.
Provident keeps payments, reporting, documents, and support connected to the serviced loan.
Lender account setup
Complete the lender details, payment instructions, tax information, and required signatures before submitting the account for approval.
Loan setup and document review
Provident reviews the borrower information, loan terms, and required documents before the loan becomes active.
Payments, reports, and support
Provident processes borrower payments, sends lender disbursements, provides account information, and answers borrower and lender questions.
How servicing begins.
- 01
Complete lender setup
Create the lender account, complete the setup packet, sign it, and submit it for Provident review.
- 02
Submit each loan
After the lender account is approved, contact Provident to provide the borrower information and loan documents.
- 03
Begin loan servicing
Once the loan is active, Provident handles payments, lender disbursements, reporting, and borrower support.
Compare loan servicing options.
Choose the page that best matches the type of loan you need serviced.